STERLING CUDDLE CHAIN PENDENT

We make our jewellery with a lot of love and care. It is important to take care of your jewellery so that it retains its shine for a long time. Our jewellery is coated with rhodium which protects it from tarnishing or turning black and ensures long-lasting brilliance. Given below are a few caring tips to ensure proper care of your jewellery: 1. Store in a Plastic zip lock bag if not in use for an extended amount of time. 2. Keep away from Perfumes, Soaps, Extreme temperatures, or anything acidic. 3. Keep safe from impact: Like all jewellery, our jewelry is a delicate creation, and any physical impact can result in damaging/breaking the jewellery so please keep it safe from impact and do not pull or use any tools on the jewellery

Our jewellery is made of 925 Silver which is the purest form of jewellery grade silver used to make jewellery worldwide. Every piece of jewellery comes with a 925 stamp and an authenticity certificate, so you can be assured that you're buying a high-quality product

We understand that buying online can be tricky, and we want you to love your purchase! That’s why we offer a hassle-free 3 day return policy for all unused and unworn items. Items must be returned in their original packaging and remain unused. Refunds will be processed after a thorough check of the returned items as per KINAVAH's policy. Please NOTE, return will only be accepted after we receive an unboxing video from the customer.

We usually process and ship all orders within 2-3 business days of receiving them. Once your order is shipped, you will receive notifications via email and WhatsApp with details of the delivery partner and your tracking ID. We are committed to providing a smooth and timely delivery experience and are here to assist with any inquiries you may have regarding your order’s status.

It may take up to 48 hours for us to process your order after confirmation. Once your order is shipped, most deliveries are completed within 4 to 6 business days, depending on your location. You will receive notifications once the order is shipped.